SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you use Hello Prime Life, including when you complete a quiz, download a guide, join a mailing list, register for an event, make an enquiry, or purchase a product or service, we may collect the personal information you provide to us. This may include your name, email address, phone number, billing details, quiz responses, form submissions, and any other information you choose to provide.
When you browse our website, we may also automatically receive technical information such as your IP address, browser type, device information, pages visited, and general website usage data. This helps us understand how visitors use our website and allows us to improve the user experience.
Email marketing: With your permission, we may send you emails about Hello Prime Life, including guides, resources, quizzes, programs, events, updates, offers, and other content we believe may be relevant to you. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a form, download a resource, subscribe to our emails, complete a quiz, make a booking, purchase a product or service, or contact us, we understand that you consent to us collecting and using that information for that specific purpose.
If we ask for your personal information for a secondary reason, such as email marketing, we will either ask you directly for your consent or provide you with a clear opportunity to opt out.
How do I withdraw my consent?
If you opt in and later change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, at any time by contacting us at thrive@helloprimelife.com.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so, if you violate our terms and conditions, or if disclosure is necessary to protect our legal rights, website security, business operations, or the safety of our users.
SECTION 4 – HELLO PRIME LIFE WEBSITE AND SERVICES
The Hello Prime Life website is operated through online platforms and service providers that allow us to provide website content, quizzes, downloads, forms, email communications, digital resources, events, products and services.
Your information may be stored through our website platform, email marketing provider, form provider, quiz provider, analytics tools, payment processors, hosting services, and other systems used to operate the website and deliver our services.
We take reasonable steps to ensure that any third-party platforms we use store and handle your information securely and only for the purposes required to provide their services to us.
Payment information: If you make a purchase through our website, your payment may be processed by a third-party payment provider. We do not directly store your full credit card details on our website. Payment providers are responsible for securely processing payment information in accordance with their own privacy and security policies.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
These providers may include website hosting companies, email marketing platforms, form and quiz tools, analytics providers, payment processors, booking systems, social media platforms, and other technology providers used to operate helloprimelife.com.
Some third-party service providers, such as payment gateways, email marketing platforms and analytics services, may have their own privacy policies in relation to the information we are required to provide to them. We recommend that you read their privacy policies so you understand how your information may be handled by those providers.
Some providers may be located in, or store information in, jurisdictions outside your own. If your information is processed by a provider located overseas, it may be subject to the laws of that jurisdiction.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the terms of the Hello Prime Life website.
Links: When you click on links on our website, they may direct you away from helloprimelife.com. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow accepted industry practices to help ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Our website uses SSL security where appropriate to help protect information transmitted through the website. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
If you make a payment through our website, payment information is handled by third-party payment providers using their own secure systems and processes.
COOKIES
Cookies are small files stored on your device that help websites operate, remember preferences, measure usage, and improve user experience.
We may use cookies and similar tracking technologies for purposes including:
- Website functionality, such as remembering form entries or session information;
- Analytics, to understand how visitors use our website;
- Email and marketing activity, such as measuring whether links are clicked or resources are downloaded;
- Embedded content, including videos, forms, quizzes, social media tools or third-party applications;
- Security and performance, to help keep the website working properly.
You may choose to disable cookies through your browser settings. Please note that some parts of the website may not work properly if cookies are disabled.
SECTION 7 – AGE OF CONSENT
By using this website, you confirm that you are at least the age of majority in your state, territory, province or country of residence, or that you have the consent of a parent or guardian to use this website.
The content on Hello Prime Life is intended for adults and is not directed at children.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so please review it periodically. Changes and clarifications will take effect immediately upon being posted on the website.
If we make material changes to this policy, we will update this page so that you are aware of what information we collect, how we use it, and under what circumstances we may use or disclose it.
If Hello Prime Life is acquired, merged, transferred or otherwise changes ownership, your information may be transferred to the new owners so that the website and services may continue to operate.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we hold about you, register a complaint, or request more information, please contact us at thrive@helloprimelife.com.